Phone: 585-275-7311

8:30am-9:00pm EST
Monday-Friday

Clinical Trials Coordination Center

Clinical System Support

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eClinical (Brief) Training Manual



Printable Manual

eClinical Training Manual

"The Basics”

Getting Started:

  1. Hardware: must be a PC - not compatible with a Macintosh
  2. Internet Explorer 8.0 or greater up to version 11 – not compatible with Microsoft Edge, Netscape, Firefox, Chrome, Safari, Opera, etc.
  3. Compatibility view for rochester.edu must be turned off
  4. Pop–up Blocker: must be turned OFF
  5. Adobe Acrobat 5.0 or greater
  6. Screen resolution set to 1024 x 768 or greater
  7. The Clinical Trials Management System (CTMS) is unavailable on Sunday between the hours of 8:00 a.m. and 12:00 noon (Eastern Time)
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Designed by: Clinical Informatics